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If you have a New continuous cough OR Fever OR

Loss of / change in smell or taste

DO NOT ENTER THE SURGERY Telephone reception on: 028 90 602931


Due to the COVID-19 pandemic

all requests for GP appointments will continue to be screened by a doctor, who will select the most appropriate type of consultation for you either telephone, video or face-to-face.

These measures have been put in place to protect both our patients and staff.

Opening Hours

  • The practice will close daily from 1-2pm
  • Wednesday opening hours will remain the same 8.30am-1pm with a GP on call for emergencies 1-6pm

Flu Vaccines

Due to supply issues with the flu vaccines for 18-64yr olds we are unable to take further bookings for people in this age range. We continue to offer the flu vaccine to other age groups and will resume bookings for 18-64yr olds when stock is available. The practice apologise for any inconvenience but unfortunately this situation is beyond our control.

See Attached leaflet for details: Flu Vaccine Supplier Delays - Factsheet


  • GPs will carry out telephone consultations between 8.30-10.30am and 2pm-3.30pm daily (except on a Wednesday)

  • Wednesday telephone consultations will be from 8.30-10.30am and 12.30-1pm
  • You will only be offered a face to face appointment if this is required

  • If you are asked to attend the surgery please wear a face covering / mask to minimise the risk of infection

Treatment Room

  • Treatment room appointments must be booked in advance.


  • Prescription requests can be made by e-mail, via our on-line service and by telephone
  • We are unable to accept prescription requests on paper
  • Order your medication when it is due
  • Please nominate a pharmacy to collect your prescription for you

Sick Lines

  • Will be sent to you electronically or can be posted


  • For further guidance on Coronavirus look up the Public Health website:

  • Parents please read the following updates from the Chief Medical Officer and Department of Health

      Letter from the Chief Medical Officer to Parents and Department of Education Parent & Carer Info Sept 2020

  • For updates on our services you can also follow Woodbrooke Medical Practice on Facebook  

A number of our GPs are seconded to work in COVID centres and the practice is currently working with reduced medical staff.

Please only attend the surgery when absolutely necessary and if you do need to, maintain social distancing. 

Thank you for your patience during this time of change. We will continue to follow guidance issued by the Health & Social Care Board and keep you informed of any service changes.

(Site updated 12/11/2020)
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