Woodbrooke Medical Practice aims to provide the best possible health care for their patients. However, there may be circumstances when it would be considered reasonable, or in the best interests of the patient, to remove patients from the list.
Ocassionally patients persistently act inconsiderately and their behaviour falls outside that which is normally considered to be reasonable. In such circumstances there may be a complete breakdown in the doctor-patient relationship.
Situations that justify removal
Violence
When a patient:-
Is physically violent or threatening towards a doctor, practice staff or other patients on the practice premises.
Causes physical damage to practice premises or other patient’s property.
Gives verbal abuse or makes threats towards the doctor, practice staff or other patients.
Gives racist abuse, orally or physically.
Is violent or uses or condones threatening behaviour to doctors (or some other members of the primary health care team) while visiting the patient’s home.
Crime & Deception
Where a patient:
Fraudulently obtains drugs for non-medical reasons.
Deliberately lies to the doctor or other member of the primary health care team in order to obtain a service or benefit by deception. (for example - by giving a false name or false medical history)
Attempts to use the doctor to conceal or aid any criminal activity.
Steals from practice premises.
Distance
Central Services Agency will remove those patients from the practice list who have moved out of the designated practice area and have failed to register with a new GP.
Embarkation
Where a patient has moved abroad for a period of 3 months or more.